After my last epistle, a number of you seem to identify with the Old Guy Who Breaks Things (hereby referred to as OGWBT) - and since there may be more of us than I thought, let’s look more deeply into the key skill areas of the role.
Digital transformation is something spoken of a lot yet not necessarily fully understood. Quite a lot of our customers believe digital transformation is just the digitisation of an existing process – like paper forms into electronic forms – or implementing videoconferencing just to save travelling time. These are great productivity enhancing measures, but it is hardly transformational. Digital transformation requires an organisation to completely rethink elements of HOW they do their business to compete and win in today's global marketplaces.