Category:Tips and tricks

Michael Barton

SharePoint Online: Data Retention and Preservation Policies

We recently had a question from a customer who wanted to know how they would go about backing up their SharePoint Online data. For the customer - they believed that their only option was to utilise a third party provider to backup and store their data.

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Stuart Moore

Use offline messaging in Skype for Business

You can now send Skype for Business messages to your contacts even if they are not signed in.This feature lets your contacts know that you have been trying to reach them. You don't have to wait until someone is online before sending them a message. And you'll no longer receive those "this message can't be delivered" notifications when you send a message to someone who is offline.

Send a message to an offline contact

When you start to send a Skype for Business message to someone who is offline, you will receive a message confirming that even though the person is offline, they will get the message.

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Stuart Moore


With the advent of smart phones and tablets and the rise and popularity of the mobile workforce, BYOD became the buzz word synonymous with a forward thinking, Modern Workplace.

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Stuart Moore

Preload attachments for a Skype for Business meeting

Get a quick start to Skype for Business meetings by preloading meeting attachments when you set up your online meeting in Outlook. That way, when participants join the meeting, everything is ready to go.

Upload your meeting attachments in advance

Uploading your meeting attachments in advance gives you time to focus on your meeting when your participants join.

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Damien Margaritis

Lync SBA/SBS, Response Groups and TCP 5071

Recently, I came across an issue that was affecting Lync 2013 SBA homed users after the re-IP addressing of a Lync 2013 Enterprise Edition pool. After all IP addresses were updated, and pool homed users were fully functional once again, it was discovered that any users homed to an SBA were unable to answer Response Group calls. If this user was re-homed to the Front End pool, they were able to answer Response Group calls without issue. I knew the issue wasn’t related to media connectivity, as the media path was the same regardless of where the user was homed.

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Michael Barton

How to work from home and look good doing it

In the last decade, the mobile workforce has increased by more than 100 percent—not that surprising when we consider the abundant improvements in technology over that same time period. Telecommuting offers wonderful benefits to companies and workers alike, with an improved work-life balance topping the charts. Not only that, but a 2015 Gallup poll shows that telecommuters are more likely to be more engaged in their jobs, and being engaged can lead to higher profitability, mobile productivity, customer engagement and other positive business outcomes.

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Stuart Moore

How do I configure Office 365 ProPlus for download of Office 2016 or Office 2013?

Since February 23rd 2016, most Office 365 users download Office 2016 as the default version from Office 365 administrators can choose the options for which versions and applications are available on their tenant and select the default Update Channel experience for Office 2016 users when they download Office 365 ProPlus. The configuration settings are available in the Office 365 admin center under Service settings -> User software.

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Michael Barton

Change the Acano welcome screen using PowerShell

We came across this great article from Ståle Hansen of - it's another great blog teaching you how to use your technology to it's fullest capacity. If you want to read the original article, please click here.

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