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Category:Unified communications

    
Damien Margaritis

Microsoft Teams to Replace Skype for Business... Sorta

News out of Microsoft Ignite Orlando this morning: Microsoft Teams is set to replace Skype for Business as the primary collaboration/teamwork platform - eventually. This came as no surprise to many, given the slip up that occurred last month.

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Damien Margaritis

Introducing the Polycom Trio 8500 Conference Phone

Towards the end of 2015, it was with great joy that the world welcomed the Polycom Trio 8800 conference room device into being. Prior to this, the conference phone of choice for Lync/Skype for Business deployments was the Polycom CX3000: a somewhat ageing platform that was still running Lync Phone Edition software, which Microsoft is no longer actively developing. Under the hood, the new Trio was running a version of Polycom UCS software, which also supports Polycom's range of Lync/Skype for Business certified VVX handsets. We now had a conference room device that no longer relied on Microsoft's Phone Edition software.

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Damien Margaritis

Change to Extension Manipulation with Sonus SBC Edge v6.1.3 (SBC1000/2000)

Last week, Sonus released software version 6.1.3 build 474 for their SBC Edge 1000/2000 session border controllers. Whilst I don't usually rush out and deploy fresh out of the oven updates, in this case there was a pressing requirement for any Sonus CloudLink appliances that were soon to be updating to Microsoft Cloud Connector Edition 2.0.

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Damien Margaritis

Polycom RealConnect for Office 365: Why it’s an even bigger deal

In a previous blog, I discussed the added benefit of PSTN Conferencing capabilities when used in conjunction with Skype for Business Online. Meeting participants could continue to join from their Skype for Business client or a web browser, but now they could also choose to join via phone: very much still an important use case. In addition to this, Microsoft have made available dozens of PSTN access numbers across the globe that your meeting participants can dial and participate in your Skype for Business Online meeting – very handy.

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Damien Margaritis

Skype for Business: Cloud PBX Tenant Dial Plans Have Landed

Within the on-premises world, dial plans have been around for quite some time, and not just within OCS/Lync/Skype for Business. For most organisations, the way users were dialled on traditional PABX systems was by their extension. It was possible to look up a user in a contacts list and then dial them, but ultimately the unique identifier that was being dialled was the user’s extension. In the Microsoft UC world, this is less of a requirement: we search for people we want to communicate with by name, and when we dial, it’s the SIP URI, not a number that we call. That said, there are a few reasons why it’s still desirable to configure a dial plan:

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Stuart Moore

Cloud Connector Edition - Removing a site?

I was implementing a small Proof of Concept on Skype for Business Cloud Connector Edition (CCE) for a customer and I uncovered some odd behaviour with regards to their CCE deployment.

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Stuart Moore

Technology for Small Meeting Rooms

As modern workplaces become more and more familiar with advantages in meetings technology, we’re seeing less of an emphasis in large boardroom meetings and more focus on small meeting rooms – or huddle rooms.

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Stuart Moore

Skype for Business: The New Look for 2016

Most of us know Skype for Business (or at the very least, Skype) but what you may not know is that Skype for Business (SfB) has an awesome new look for 2016.

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